Saturday, December 14, 2013

j2 Releases Health Care Fax Survey Results

Our friends at j2 Global, owners of eFax and a plethora of other fax service companies, has released results of its Healthcare Pulse Survey. 

Some of their published conclusions are interesting, but the devil is in the details and you'll need to also look at the raw data. There's an embedded link in the news release link below. (In the article, see the link in the 1st paragraph called, "valuable IT trends in the healthcare industry"). 



Friday, November 22, 2013

Fax Challenged by Fed Health Official

A week ago I saw a headline pass by on my site's newsreel (at top of page) and I dug a little deeper and found an interesting fax comment made by a Federal health IT official. I posted the comments and article link on the RightFax and Fax Over IP Groups on LinkedIn. The responses were pretty good so I will link the article here.

As quoted by Doug Fridsma, M.D. Chief Science Officer and Director of the Office of Science and Technology at the ONC: "You can’t talk about health data exchange if you’re still faxing documents."

Read on....

http://www.fedtechmagazine.com/article/2013/10/unleashing-power-electronic-health-records?goback=%2Egmp_52734%2Egde_52734_member_5803713940772904960#%21

Monday, September 30, 2013

Product Sneak Peek: BISCOM SECURE FILE TRANSFER®


READ FULL ARTICLE (PDF FILE) - Click to view PDF
(Takes you to the Fax Over Cloud library via Google Docs - best viewed using Chrome)

Introduction
This article encapsulates my quick test drive of the Biscom Secure File Transfer (formerly known as Biscom Delivery Server - BDS) product. Biscom SFT is a solution that lets companies send any types of files privately and securely. It's an alternative to FTP and email and I found it really easy to use so just about any employee can send, manage and receive secure files of any size and type.

Biscom does not position SFT as a replacement for fax and rightfully so – it’s not. It is however, a way to ensure end-to-end security for files of all sizes and types including a way to collaborate with coworkers or peers. Their aim is to show the limitations of a company FTP server, by offering a superior and more elegant secure file transfer solution.

What it does: Using Biscom SFT, company employees can create, manage and send "packages" containing all types of files (documents, images, etc.) and deliver them safely and securely to any recipient. It has collaboration tools where you can setup project "workspaces" and reporting tools great for compliance requirements.

As far as integration capabilities: In addition to MS Outlook and SharePoint connectivity, Biscom SFT has a comprehensive API layer that supports Web services, .NET, Java, and SMTP, as well as scripting languages such as Ruby and Python.

See rest of article at the Fax Over Cloud Library (Click) - PDF

Thursday, September 19, 2013

3D Faxing from Zeus: Interview with AIO Robotics

3D Faxing from Zeus
By Mark D. Malone, Fax Industry Analyst www.FaxOverCloud.com

View a PDF of Full Article: (Click)  

View the article on the "Feature Articles" page (Click)


Albany, New York USA 09/19/2013 -- I had the opportunity to get some exclusive time with two of AIO Robotics co-founders Jens Windau and Kai Chang yesterday.  AIO is a technology upstart that was founded by Ph.D. students at the University of Southern California and they’re developing “Zeus” - the world’s first 3-dimensional multi-function product (3D MFP).  It’s a table top device that can print, scan, copy and yes – fax in 3D.  AIO is building their business via Kickstarter; (http://www.kickstarter.com/projects/aiorobotics/zeus-the-worlds-first-all-in-one-3d-copy-machine) who’s described as, “the world’s largest funding platform for creative projects.”




Zeus. Source: AIO Robotics




So what’s all the fuss? For those readers that do not understand 3D printing you may be interested in knowing that it’s really a manufacturing technology that’s part of an industry with revenue that exceeds $2.2B annually, growing at a 17% CAGR (Source: 3D Systems Corporation).  

What’s 3D printing? For a formal definition, I turned to 3ders.org (www.3ders.org), who states that, “3D printing is also known as desktop fabrication or additive manufacturing, it is a prototyping process whereby an [sic] real object is created from a 3D design.”

Zeus is intended to capitalize on the 3D printing industry by offering the world’s first table top all-in-one 3D MFP. It can Print, Scan, Copy and Fax in 3D and has a desktop device’s “look and feel” that is appealing.  The goal is to bring the benefits of 3D printing to the masses. Industries like medicine, dentistry, fashion and jewelry design and many others already benefit from 3D printing and Zeus changes the paradigm by offering an appealing yet functional device targeted at downstream markets. Retail price for a Zeus is planned to be at $1,999 (USD) -- putting it within reach of just about any small business.

3D Faxing. So how does a 3D MFP actually send a fax? By chatting with Windau and Chang, I learned that the “fax” function that Zeus offers is not quite the “fax” as we know it. They call it, “Seamless Sharing”. So, the “Fax” functionality is not really a fax per se, but a job file that’s printed remotely on another Zeus device. There is no fax session call, no fax modem in use, and no T.30 or T.38 fax protocols established by the device. It’s basically a file transfer between two Zeus devices connected via the cloud or VPN.  File encryption is an option and the MFP does not have a dedicated phone line so it is secure from unwanted calls.

So why call it fax?  According to them, admittedly, “Fax”, has street appeal as a recognizable MFP function and, as they claim, “People understand what fax means”.   Look for Zeus MFPs coming soon.  ###

3D Fax Scenario:
 A shoe designer creates a new footwear product and builds a 3D model that she prints locally with a Zeus device. She wants to show it off to other designers or manufacturers located in remote cities however.  By selecting the “fax” button on her Zeus device she can transmit the necessary 3d model file and printer commands to another Zeus device that’s connected via the cloud or a VPN for example.

The person on the other end doesn’t need to have any knowledge of 3D modeling software – all they need is a connected Zeus MFP and they will have the shoe design printed locally.

Call it “file sharing combined with remote printing", or call it 3D faxing – either way: At $1,999 retail this is a device that’s within reach of many smaller companies who will enjoy a future of “faxing”.  Check it out at:





Wednesday, September 4, 2013

AIO Robotics Big Day! 3D MFP Announcement on Kickstarter

Watch the video, make a pledge!  The world's first 3D MFP that can Scan, Copy, Print and Fax!

http://www.kickstarter.com/projects/aiorobotics/zeus-the-worlds-first-all-in-one-3d-copy-machine

Photo from AIO Robotics via Kickstarter

Sunday, September 1, 2013

FAXAGE Awarded another U.S. Patent: "Scalable and flexible internet fax architecture"

FAXAGE has now patented, "Scalable and flexible internet fax architecture".  U.S. Patent Number 8,503,630, dated August 06, 2013.  It's described as being a continuation of their 2012 U.S. Pat. No. 8,249,230

It appears to have a lot to do with the receiving and processing of inbound faxes. 

Link to USPTO and this patent: http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch-bool.html&r=1&f=G&l=50&co1=AND&d=PTXT&s1=8,503,630,.PN.&OS=PN/8,503,630,&RS=PN/8,503,630,




Comments welcome.

Sunday, August 25, 2013

MFP in 3D to be announced by AIO Robotics...scan, copy and fax in 3D !!

The big announcement is September 4, 2013.  This is "ZEUS" a truly innovative design by AIO Robotics in California. The, "world's first ALL-IN-ONE Multifunction 3D Printer..."

www.aiorobotics.com


Photo: Sourced from AIO Robotics news announcement

http://aiorobotics.com/aio_assets/ZEUS.png



Monday, August 19, 2013

A little bit of Fax news from South Africa

Here's another Fax ATA solution offered by many vendors, including Switch Telecom in South Africa. Uses the Cisco SPA 112. Switch claims that "Faxing is so ingrained in certain public and private sector institutions that it doesn’t make sense to try convert them to email. Rather, the solution is a more reliable way of faxing.”




http://www.humanipo.com/news/29505/fax-makes-a-comeback-switch-telecom/

Monday, August 5, 2013

This Month's Profile: TE-SYSTEMS & XCAPI FoIP Software

Albany, New York USA –08/01/2013. Despite the endemic “cloud-fever” of today, the IP telephony revolution that began last decade continues to grow briskly as more and more businesses are looking to upgrade their telephone systems to the advantages of voice over IP (VoIP). Given all the cloud hoopla, there doesn't appear to be any slowdown in investments in new IP-based exchanges (PBXs) or outsourcing voice services with VoIP providers via the cloud. Because these voice migrations need to include fax , the fax systems need to migrate to IP as well. T.38 has become the accepted fax over IP (FoIP) protocol to send and receive faxes over IP networks in real-time. Vendors today offer combined VoIP/FoIP platforms to satisfy this need.


The choice of vendors that provide IP-based voice AND fax protocol “stacks” is limited however; especially one that can provide easy migration and development tool to help customers with legacy systems migrate to IP environments.

See full article: (Click)

One company in particular comes to mind however. 






Wednesday, July 31, 2013

"Fax -- The Final Frontier?" -- OTEX turns to Shatner for the KeyNote

July 31 2013 - Albany, NY USA. William Shatner to Keynote Open Text Enterprise World 2013.

"These are the voyages of the..."    oh nevermind. You get the idea!

PRESS RELEASE:   http://www.opentext.com/2/global/press-release-details.html?id=8ACC245D6E4B4FF39979E641F8A8A1DE


Friday, July 26, 2013

Financial Results: July 2013 Update

Here are some financial headlines from our fax vendors who are publically traded: 

OpenText to Report Fourth Quarter and Fiscal Year 2013 Financial Results on Wednesday, July 31, 2013
http://www.opentext.com/2/global/press-release-details.html?id=2113D040FBC640CA9FAF3F3DEA7D4359

Esker Q2 2013 Sales Activity
http://www.esker.com/data/press_releases/news/Esker_Q2_FY2013.pdf

Kofax Announces a Trading Update for its Fiscal Year Ended June 30, 2013
http://www.kofax.com/news/press-releases/press-release.php?pr=kofax-announces-a-trading-update-for-its-fiscal-year-ended-june-30-2013

j2 to Announce Second Quarter Earnings on August 7, 2013
http://investor.j2global.com/releasedetail.cfm?ReleaseID=776980
Email to Fax Service FAXAGE Adds Second Site (via SBWire)
FAXAGE reports addition of a second data center site, increasing the redundancy and scalability of its email fax services Englewood, CO -- (SBWIRE) -- 07/22/2013 -- FAXAGE, the value-leader in Email fax services, has recently added a second data center…

Wednesday, July 17, 2013

TE-Systems Launches version 3.4 of XCAPI

From German-based TE-Systems, XCAPI is an ideal solution for FoIP/VoIP. Check out their press release at

http://www.te-systems.de/index.php?id=100&no_cache=1&L=2&tx_ttnews%5Btt_news%5D=97&cHash=c3d4d860960cb12b098a811549e053eb
COMING SOON: I have a small write-up about XCAPI - keep checking back!

Monday, July 8, 2013

Goodbye FTP? A Quick Look: Biscom Secure File Transfer & Upcoming Webinar

Albany, NY. 7/8/2103: Mark Malone

I am currently conducting a test drive of a Secure File Transfer (SFT) product from our friends at Biscom, makers of FAXCOM Fax Servers and many other great solutions for secure document exchange.

Biscom's Secure File Transfer (formerly known as Biscom Delivery Server - BDS) is a solution that lets companies send any types of files privately and securely via the cloud. It's a secure alternative to FTP, email and it's really easy to use so just about any employee can send, manage and receive secure files of any size and type.

Company employees can create, manage and send "packages" of all types of files (documents, images, etc.) and deliver them safely to any recipient. It has collaboration tools where you can setup project "workspaces" and reporting tools great for compliance requirements.

As far as integration capabilities: In addition to MS Outlook and Sharepoint connectivity, Biscom SFT has a comprehensive API layer that supports Web services, .NET, Java, and SMTP, as well as scripting languages such as Ruby and Python.

Look for more feedback soon when the evaluation is complete. In the meantime, check out http://www.biscom.com/sft/sft-index.htm

They're hosting a webinar on July 23, 2013 at 1400 EDT called, "Say Goodbye to FTP Servers". Check it out and register at:

https://www1.gotomeeting.com/register/750305120?utm_campaign=email-campaign&utm_source=hs_email&utm_medium=email&utm_content=9424187&_hsenc=p2ANqtz-9bhn06A5y0ADXoPtFwmhcB1aKJ-22avpGlL-h9iZxNoRDO6lsqbSyuG7l4R5Yb_g5yX-se4hyvUeeeYoa8Yu5ZoBmezQ&_hsmi=9424187



Friday, June 7, 2013

Commentary & Product Evaluation: Retarus, Inc.

 Abstract: June 03, 2013 Albany, New York, USA – retarus Inc., is a U.S. subsidiary of German-based Retarus GmbH who according to them, began as a services company that unified Lotus Notes email systems with online service provider CompuServe, the predecessor to AOL. They were doing this as early as 1993. From there, they began offering hosted fax, email, and SMS services, and now boast a global leadership position as a reliable provider of online fax and messaging services.

Want to learn more about Retarus?

Fax Over Cloud presents a Commentary on Retarus and a Product Evaluation of their Mail2Fax and Fax-to-Mail products.

Click here for the Commentary or Click here for the Product Evaluation
(Will link directly to the Fax Over Cloud shared library managed by Google Docs)


Sunday, May 12, 2013

Editorial: What’s j2 Global going to buy next?


So what's up with j2?  I was perusing their quarterly report (2013 - Q1) and see their revenues are solid at $94M with an EBITDA of $45M and all seems good. I got to wondering about what might be next for j2 Global on the M&A front. Seems to me they're not done buying just yet.  I've heard rumors that maybe they feel that the gravy train has run dry on fax, and now it's time for something new. I think fax can still be a play for them however, just as long as they acquire the right company. If they buy something other than fax, they may wish to consider complementary technologies like electronic signatures as one of many examples. I think there are some ideal targets out there j2 may wish to consider if they want to expand their fax business. 

In short -  here's my two cents:
  • If they buy more fax: Go "upstream", not down. j2 should find a cloud messaging company that already meets the needs of the larger, integrated corporate enterprise. The growth is with outbound production fax and inbound fax capture to workflow and larger organizations require secure and integrated fax solutions. 
  • I recommend: That they steer clear of acquiring another online fax messaging company that simply sells, “more of the same” as eFax or any of the other numerous brands of fax they own. Most of them are targeted at SOHO/SMB customer segments and that's not where the significant opportunities lie - at least for j2. 
  • If they buy “something else”: Diversify into “beyond fax” technologies that are complementary to fax: Electronic signatures, digital signatures, Fax ATAs, secure email, and secure file transfer come to mind. There are others of course.

My complete commentary is below.

##


I got to wondering if j2 Global Services may be sniffing around for another acquisition these days. I sense they have momentum right now. If my hunch is right all I can wonder about is WHAT exactly are they going to buy? More Fax maybe? Maybe they'll consider investing in “adjacent” technologies that may complement fax (electronic signatures is a good example).  A third likely possibility is they'll acquire something that bolsters one of their other main product lines, much like the recent acquisition of Backup-Connect.


Esker Releases 2013 Q1 Sales Activity Report


Esker has released their 2013 Q1 sales figures. 

At just over 10 M€ for the quarter, they are up 5% from the same quarter 2012.  

Their SaaS-based offerings (FlyDoc® and Esker on Demand) are growing at 18%, while licensed-based revenue (includes DeliveryWare®) and maintenance declined at -18%. Legacy systems (fax servers, host access) declined at -14%.



Here’s the link to their report:


Monday, May 6, 2013

Sex fax debated in Maqubela trial - Crime & Courts | IOL News | IOL.co.za

For those to whom I promised more risqué content than your average industry analyst...this one's rated PG-13! Here's one for the "weird fax stories" archives!
Sex fax debated in Maqubela trial - Crime & Courts | IOL News | IOL.co.za Photo: Cape Argus

Monday, April 29, 2013

Show Me the Law Suit! CarFax under fire....

Check this out... http://www.thecarconnection.com/news/1083776_carfax-sued-for-50-million-by-120-u-s-dealers?utm_source=outbrain&utm_medium=referral&utm_campaign=outbrain

Thursday, April 25, 2013

Open Text Announces Q3 results

Open Text held their third quarter earnings call today. $337.7M for the quarter which is a 16% year over year increase.

Cloud services revenue is being reported at $44M for the quarter.

http://www.opentext.com/2/global/press-release-details.html?id=4CF7B10104D14FBBB15B9EE06BE6C811

Monday, April 22, 2013

Thursday, April 11, 2013

Report from BTN about U.S. Bank and Electronic Signatures

Last year, I reported on this blog my observation about the role that electronic signatures will have as a potential replacement technology for Fax.  (See, “Electronic Signatures: A Death Knell for FAX ??”  - posted January 29, 2012).

As we all know, fax gives business transactions validity as they satisfy the need for a visual confirmation of a person’s handwritten signature and provides a provable image of a business document.


Monday, April 8, 2013

Using Fax to Access and Interact with The Cloud...

Cloud Sigma announces Cloud Service over Fax.  

Just when I thought I heard of all the useful ways companies use fax, CloudSigma now allows their customers to access their VM systems by Fax  -- and COLOR FAX to boot.  




Friday, April 5, 2013

j2 Global, (makers of eFax); acquire competitor MetroFax

Pieces of the fax cloud appear to be clumping together....Looks like j2 Global is gobbling up market share, but is there anything else Metrofax brings to the table?  The Press Release has limited details.

More to come?

http://investor.j2global.com/releasedetail.cfm?ReleaseID=749021

Friday, March 15, 2013

Retarus Blog says it all about sexiness (or not) of Fax...

I added a comment to this nice blog post from our friends at Retarus messaging services. I'm not trying to steal their thunder, but I've said it many times before myself. I'll say it again:  I think any company or any person who feels that working on anything related to fax or secure messaging is stale and boring - then you've missed the point. The HUGE savings in costs, efficiency improvements, while greatly improving document messaging security is THE main point of electronic faxing and document distribution.

First, FoIP was there to make it sound "sexy", but now add in the benefits of the "cloud" and well....maybe fax isn't looking so bad these days!!!

Here's my quoted comment and a link to their blog...well said Retarus!

Posted March 13, 2013, "Cloud Computing Gets Sexy"

My posted comment...

A message near and dear to my heart. Those who know me have heard me say similar things: Fax sure isn't sexy, but massive cost savings without giving up reliability and security certainly is!!

Mark Malone
www.FaxOverCloud.com

Thursday, March 14, 2013

SecureiX from Open Text

Open Text takes secure information exchange to a new level with the introduction of SecureiX. I think this is great news and a step forward for many reasons. As a matter of fact, according to Matthew Brine's recent blog post, SecureiX, "complements our leading fax solutions and is a significant advancement on our RightFax SecureDocs offering...".

This is very exciting, and he goes on to say, "If you are familiar with RightFax’s vast integration abilities then you can feel confident that our plan is to replicate RightFax’s strengths...". he continues, "It is also our plan to add fax, SMS and voice notification technology to SecureiX over time.

Check out the following links:



Wednesday, March 6, 2013

Open Text bolsters its ECM prowess with the acquisition of Resonate Knowledge Technologies (Resonate KT)

Hot off the press. Open Text, ranking approximately 5th on the Gartner ECM charts, keeps up the M&A activity with a new acquisition to help its ECM product line.  Here's a link to the full press release on the Canadian Newswires:

http://www.newswire.ca/en/story/1124537/opentext-acquires-resonate-knowledge-technologies

Monday, February 25, 2013

The "Future of Fax"

Look to "Future of Fax" Blog for the latest in news, updates and all things going on in the Fax industry...Announcements Welcome!

Friday, February 22, 2013

Welcome Retarus to Future of Fax !

I added Retarus Messaging Services to my list of blogs (lower left on this page). Welcome !  Retarus is a European-based company specializing in a wide range of hosted messaging services including fax.

http://www.retarus.com/fax/en.index.php


Tuesday, February 12, 2013

XMediusFAX Cloud?

Welcome to the Cloud - Sagemcom??

I was having a look at Sagemcom's web site the other day and I came across an interesting link that shows off a new brand - XMediusFAX Cloud. The site is publicly available here:

http://xmedius.com/index.html






Thursday, February 7, 2013

FaxMaker 2013 is here...

GFI Software has released FaxMaker 2013, complete with a hybrid fax offering via etherFax or their own, "GFI Online Fax Services".   Check out more about them here:




Thursday, January 17, 2013

E-Signature Banking Summit in NYC - Today !

Some of you may know that I am keeping a watchful eye on the advancement of electronic signature technology, as it pertains to a possible replacement technology for fax. After all, a fax is usually needed when a signature or an image of a person's signature is required. Electronic signing will change this I believe and its impact on the overall use for fax will be in question. 

Today, there's a very important conference taking place in New York City. It's called the E-Signature Summitt for Banking Executives, and some heavy hitters are there. Check out: 


What's your take on electronic signatures?