Saturday, December 10, 2016

Fax Market Survey Update

Here's the latest:  Fax2020.com & Important Updates


1) Fax2020.com is born!: We created a site dedicated and devoted to all matters related to the report.  It's still under construction, but feel free to stop by www.Fax2020.com !

2) Survey questionnaires: These will start circulation by December 15, 2016. We needed more time to refine the survey and questions to meet all of the segments of Fax and Document Delivery.

Why? Because we're taking the extra time and producing one singular report that will encompass ALL aspects of fax including 
  • Server software
  • Telephony hardware & software
  • Cloud & Hyrbrid
  • Fax devices, and fax communications. 


Past reports broke these down and reported on them separately.  So, we want the questionnaire to cover all sub-segments.

3) Clarification about providing financials: We're making a conscious decision to ask for your fax and document delivery revenue. However - it is NOT the goal of this report to provide rankings by revenue alone. Let's face it, the revenue numbers provided by vendors are hard to compare and normalize.

4) Non-disclosure Agreements. Mark Malone will sign any non-disclosure from all participants if presented with one. Moreover, we have prepared a standard NDA that can be used as well. Our attitude simple: We won't state, print, report upon, or publish without vendor approval.

5) Post-survey interviews, conference calls and meetings. Once survey questionnaires are submitted, there will be plenty of time for follow-up discussions, conference calls and possibly site visits. Participating vendors should expect a post survey meeting to elaborate Q.