Fax Market Survey Update

Here's the latest:  Fax2020.com & Important Updates

1) Fax2020.com is born!: We created a site dedicated and devoted to all matters related to the report.  It's still under construction, but feel free to stop by www.Fax2020.com !

2) Survey questionnaires: These will start circulation by December 15, 2016. We needed more time to refine the survey and questions to meet all of the segments of Fax and Document Delivery.

Why? Because we're taking the extra time and producing one singular report that will encompass ALL aspects of fax including 

• Server software
• Telephony hardware & software
• Cloud & Hyrbrid
• Fax devices, and fax communications. 

Past reports broke these down and reported on them separately.  So, we want the questionnaire to cover all sub-segments.

3) Clarification about providing financials: We're making a conscious decision to ask for your fax and document delivery revenue. However - it is NOT the goal of this report to provide rankings by revenue alone. Let's face it, the revenue numbers provided by vendors are hard to compare and normalize.

4) Non-disclosure Agreements. Mark Malone will sign any non-disclosure from all participants if presented with one. Moreover, we have prepared a standard NDA that can be used as well. Our attitude simple: We won't state, print, report upon, or publish without vendor approval.

5) Post-survey interviews, conference calls and meetings. Once survey questionnaires are submitted, there will be plenty of time for follow-up discussions, conference calls and possibly site visits. Participating vendors should expect a post survey meeting to elaborate Q.

Who’s #1 in Fax? – New Fax Market Survey underway

Fax & Document Delivery Survey Report - 2020

Fax Over Cloud announces a new Fax Market Survey Report to be available in Q1 of 2017. The survey will be the results of market data collected from:

• Fax Server Companies
• Fax Server Cloud/Hybrid Providers
• Fax Delivery Technology Vendors (Fax Boards, FoIP, SIP, etc.)
• Fax and Secure Document Delivery Vendors

All vendors are encouraged to participate in this survey. Interviews and survey questionnaires will begin by November 1, 2016. 

In addition to market rankings, the survey report will provide commentary and observations on each vendor's competitive positioning and product capabilities for today and into the future. 

"This report will be unlike all others before it." says Mark D Malone, Executive Analyst at Fax Over Cloud. "Previously published reports were chock full of unnecessary marketing speak, too lengthy, too wordy and unclear." he says. “Moreover, previous reports sliced and diced the market in to so many segments and sub-segments, it was hard to determine who’s really leading what. This will not be the case here.”

According to Malone, "Fax vendors are standing on the precipice of a fundamental shift of their markets; with less focus on fax per se  - and more focus on document exchange and security. The technology visionaries who can execute successfully in this changing time will lead the way." 

The report will be available for purchase, with single-user, departmental, and global site licenses offered. Anticipated single user costs are expected be between $1500 - $2800 (USD - departmental and site licenses -TBD). 

Vendors should contact Mark Malone via email to schedule an interview, and to provide accurate, unbiased market and product data.

Fax over Cloud™

Mark D Malone
www.FaxOverCloud.com
Mark@MarkDMalone.com
+1 520 730 3389
+1 518 300 1069 (skype)

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IXD Announces Information Exchange Product Survey

August 2016 - IXD, an information exchange solution provider, is now conducting a product survey to gather feedback about fax and information exchange needs.

If you are a fax server or service administrator, a user, reseller, or provider - then you are invited to participate.

The fax server/service market is changing, but IXD has an approach worth noting as part of their vision embodies a "fax displacement" concept. They offer products such as secure email, secure email gateways, and high speed routing - all of which could extend current fax investments.

Here's IXD's statement about their survey and a link.

IXD is a secure information exchange provider that connects fax servers, secure mail, and enterprise applications to allow for the high-speed, secure transfer of any information between users. They are conducting a survey to assist with developing new products for the fax server and fax services market and they would like feedback from fax administrators, sponsors and users as well as fax server and fax service providers and resellers. 

The survey should take less than five minutes. 

You can access the survey at   https://www.surveymonkey.com/r/IXDsurvey.

IXD WebSite (click here)

XMediusFAX has a new look

June 08, 2016 - Fax Over Cloud recently made contact with the makers of XMediusFAX® from Montreal Canada -- and we're happy for it. This is a company with a new lease on life.

Splitting away from French parent company Sagemcom in December of 2015, the new company XMedius Solutions, Inc. was formed. Los Angeles-based private investment firm, StoneCalibre and some members of their Executive team now have shared ownership.

XMediusFAX® is by no means a new product line either. Serving the market since 1996, research analysts continually placed the XMedius product line close to the top of the enterprise fax leader board. Competitors like Biscom, Esker and market-leading RightFax always took notice and still do.

Under this new company, they’re spearheading their expansion in the marketplace with two proven and well established fax products:  XMediusFAX® On Premises and XMediusFAX® Cloud.  And, they’ve undergone an attractive re-marketing effort complete with a new look to their web site, brand identity and their communication. It’s new, it’s fresh, it’s honed in and -- their message is on point.

XMedius vs. RightFax?  For years it seemed that XMediusFAX often faced-off with RightFax in the open market. Analyst reports confirmed many times their position in the market place as either #1 or #2 depending on the fax category surveyed. Today, feedback “from the street” will claim that the Open Text RightFax® business model is undergoing change, and some would even posit that it leaves a gap for players like XMedius to exploit. No doubt they -- and a small handful of others will do whatever it takes to chip away at the envious RightFax base. As proof, XMedius wasted no time in signing a business partnership with former top RightFax VAR Instant InfoSystems. And, in speaking with former RightFax evangelists who now are in XMedius’ employ, there’s much excitement with this “new” yet veteran fax organization.

New branding, a focused marketing plan, an innovative secure document exchange solution to be launched in September, and a new financial backing from a reputable investment firm. Watch out for XMedius in 2016 and beyond. Their new lease on life and momentum is refreshing to observe.

Check out the press releases about StoneCalibre's acquisition.

Check out the XMedius new branding and web site

More to come about XMedius…

Mark Malone

Analyst/Commentator

Fax Over Cloud 

Biscom partners with etherFAX

Our friends at Biscom keep making the headlines with more news and innovation by signing a partnership deal with etherFAX.

This is a great idea even if there may be some perceived overlap with Biscom's hybrid solution. I've spoken to Bill Ho, Biscom CEO, a few times about this and I'm confident this is the right move for them. It gives Biscom's customers more choices, provides them an avenue into etherFAXs "Fax to Direct" ecosystem, and places them into the the Fax Federation. And, with etherFAX's "Secure Exchange Network (SEN)" -- it gives their secure file transfer strategy another angle to exploit.

Congratulations to Biscom and etherFAX!

Here's the PRweb Press release: http://www.prweb.com/releases/etherFAX/Biscom/prweb13222085.htm

TE-SYSTEMS opens office in the U.S.

Fax over Cloud is pleased to report that TE-SYSTEMS has opened an office in the Boston, Massachusetts area - now establishing a base of operations on U.S. soil. Their new North American locale is in Stoneham, Massachusetts. The Town of Stoneham is a residential suburban community situated less than 10 miles to the Northwest of the city of Boston. 

TE-SYSTEMS GmbH, German company, is the developer of XCAPI software, a FoIP/VoIP middleware solution used by fax and unified messaging (UM) independent software vendors (ISVs) and service providers worldwide. TE-SYSTEMS also develops Anynode, a software-only SBC optimized for Lync/Skype for Business, which can connect multiple SIP networks to ensure seamless and secure IP communications.

According to TE-SYSTEMS President Oliver Koerber, the office's main purpose is to “Provide local support for ISV´s in the US." He also states that, "TE-SYSTEMS provides local support for existing ISV´s who sell XCAPI together with their fax and voice solutions as well as for new ISV´s who are integrating XCAPI into their solution."

With this new location in the Boston area, TE-SYSTEMS has strengthened its commitment to the North American market and its support of customers here. The expansion into the US with a physical office and US-based employees provides a great opportunity for the company to grow its client base and cement ties with its US-based partners. 

Koerber states that, "TE-SYSTEMS stands for high quality products, and best in class support. Since the number of US based ISV´s is constantly growing we are happy to offer local support – native language and same time zone. Our growth potential for North America is still enormous"

The phone number for the US office is +1 781-850-4118; they can also be reached via email at sales@te-systems.com or on the Web at www.te-systems.com

XCAPI web site: http://www.xcapi.com/homepage/?lang=en

Biscom Selected as SC Magazine 2016 Excellence Award Finalist

Congratulations to Biscom for becoming a finalist for SC Magazine's Best Customer Service category for the 2016 SC Awards.

According to Biscom President Bill Ho, Biscom will be presenting at the 2016 RSA Conference.

Here's a link to find out more about the event:  Link to Conference Page

Here's a link to the PRESS RELEASE